Make your social campaigns and missions compliant

Help your community meet international advertising disclosure rules on social media.

In Brand Communities, members may have to publish content on Instagram, TikTok or YouTube to take part in product testing campaigns (Social campaign asset), missions (Hashtag / Social post) or contests (Social media type). 

As soon as a product is offered for free, these posts legally constitute advertisements.

International and local regulations require an explicit mention of the commercial collaboration:

  • DSA (Digital Services Act, EU), applicable since 2024
  • French Influence Marketing Law (n°2023-451)
  • ASA/CAP + DMCC Act 2024 (United Kingdom)
  • Nordic regulations (Konsumentverket SE, Forbrukertilsynet NO, etc.), among the strictest in Europe

The Social Ad Compliance feature is designed to help you and your members respect these rules by making disclosures explicit, verifiable, and enforceable at mission level.

Key international regulations covered

Social posts created in exchange for rewards, free products, discounts, or other benefits are considered advertising content under most current regulations. If disclosures are missing or unclear, brands and creators can face:

  • Regulatory sanctions or penalties, including fines
  • Removal or restriction of non-compliant content, or a request to relabel the post as advertising
  • Reputational damage for both the brand and the creator

The Social Ad Compliance feature is designed to help you handle the main disclosure rules that apply when members publish incentivized social content. The exact wording and placement required can vary by country, platform, and campaign type, please refer to the applicable laws.

European Union France United Kingdom Nordic countries Italy Spain

European Union - DSA and consumer law

  • The Digital Services Act (DSA) is applicable since 2024. It requires that users can clearly identify commercial content as advertising, especially when there is a material connection between the creator and the brand.
  • Disclosures must be clear, unambiguous and easily accessible, without requiring extra clicks or scrolling.
  • Typical compliant disclosure include phrases like “In collaboration with @brand” or dedicated compliance hashtags such as #ad or #sponsored.

The exact wording may still need to be adapted to the country and the local language.

You are responsible for ensuring your campaigns comply with the laws that apply to your own market, country and campaign. This feature is a tool to help you enforce your chosen compliance rules, it does not replace legal advice.

How it works

The Social Ad Compliance feature lets you define, at mission level, exactly what members must include in their social posts to be considered compliant. You can combine:

  • Compliance hashtags (e.g. #ad, #sponsored)
  • Compliance wording: a mandatory phrase in the caption (e.g. “In collaboration with @brand”)
  • First position option, which requires the compliance wording to appear before the See more fold in the caption

These requirements are then enforced automatically during mission validation.

For admins: configuring compliance requirements

When you create or edit a social mission (or a social asset for product testing), you can:

  1. Select the social platform (Instagram, TikTok, YouTube)
  2. Define content hashtags for the campaign
  3. Add compliance hashtags required by your legal or brand guidelines
  4. Optionally enable compliance wording and specify the exact phrase members must include
  5. Optionally activate First position if the wording must appear at the very beginning of the caption

See how to configure a social mission.

Compliance checks are case-insensitive and accent-insensitive, so small variations in capitalization or accents do not break validation.

For members: a simple, guided experience

Members see all compliance requirements directly in the mission description:

  • The brief and guidelines for the campaign
  • The validation conditions, including content and compliance hashtags, and any required wording
  • A one-click copy button that copies all required hashtags and the compliance wording together

When they submit a post for validation, the system checks in real time whether all compliance elements are present and correctly placed. If something is missing, the member sees a clear, specific error message explaining what to fix (missing compliance hashtag, missing wording, or wording not in first position).

See the full social flow for members.

Members are advised to wait around 5 minutes after publishing or editing their post before submitting it for validation, to allow social platforms’ moderation and caching systems to update.

Benefits for your brand & community

Using the Social Ad Compliance feature helps you:

  • Reduce legal risk by ensuring that incentivized posts include the disclosures you require.
  • Scale compliance and save time aby avoiding manual verification for each post.
  • Improve transparency for consumers, which strengthens trust in your brand and your community.
  • Limit support load with simple copy-an-validate flow, automated checks and clear, contextual error messages.

Best practices

  • Define compliance rules before launching the campaign, in line with your legal team’s guidance and your market.
  • Use short, clear wording that is compliant with the applicable laws (e.g. “In collaboration with @brand”).
  • Enable First position when the disclosure must appear before the See more fold.
  • Explain the rules clearly to members to increase acceptance and reduce friction.
  • Review your compliance settings regularly as regulations and platform norms evolve.

Need help setting up compliance for your campaigns?

If you are unsure which compliance elements to require, speak with your legal team or reach out to your Skeepers contact. Once your rules are defined, the Social Ad Compliance feature lets you enforce them consistently across all your social missions and product testing campaigns.

 

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