Polls and quizzes are used to collect member insights, drive engagement and support animation & gamification.
What are they?
Polls and quizzes are interactive elements you can add to channel posts, to ask questions to your community in a fun format. Both help you animate your community and can be used as conditions (contests, rewards, statuses,...).
- Polls are one-question surveys where members freely choose 1 or more answers based on their opinion/preference. Use them when you want to understand opinions, habits, or preferences.
- Quizzes are one-question tests where members must select the correct answer from a list of options. Use them when you want to test knowledge, educate members, or build a learning dynamic in your community.
Typical use cases
You can create channels dedicated to polls, where only admins can publish.
- Monthly satisfaction poll on community topics
- Preference polls about new products, features or content formats
- Product polls (with catalog) to test interest in future launches
Product images in product polls are not clickable and do not redirect to your shop, so use the post text to add links if needed!
Quizzes are ideal to test and reinforce knowledge in a simple way. You can:
- Create an educational channel: quizzes help members learn about products, brand values, or best practices.
- Use a weekly quiz series to build a recurring “rendez-vous” with your community.
Enable Polls & Quizzes in channels
Polls and quizzes are configured at channel level in the community back office. Here's how to do it:
Step 1: Configure the channel
In the Post Configuration of each metapost channel, you can set the polls/quizzes options to: Required, Optional or Disabled.
To use quizzes, polls must be set to Required or Optional. If polls are Disabled, quizzes aren't available.
Step 2: Check prerequisites
- To create product polls, you must have a product catalog so the poll can use your products as answers.
- To run a poll or quiz contest, the only prerequisite is to have a dedicated Contest channel.
It is not possible to create a poll on an Event post. If you need to use a poll for an event, create it in a standard channel and link or pin it instead.
Allow / restrict creation
You may hesitate to let members create their own polls and quizzes. However, depending on your situation & needs, when enabled, this often increases content creation and encourages members to ask each other questions.
- Allow members to create polls and quizzes in most channels (when applicable).
- Works well in communities that value peer-to-peer questions and discussions.
- Restrict polls and quizzes to specific channels or roles (for example, only admins).
- Useful if you want to guarantee quality or avoid off-topic questions.
- Create a dedicated poll channel managed by admins, used for regular barometers and feedback.
- You can still let members use polls and quizzes in other, more informal channels.
Create Polls & Quizzes
You can easily create polls or quizzes directly in your community, depending on your needs and use case.
Once a poll/quiz is published, you can't edit it. If there is a mistake, delete the post and create a new one.
- Keep questions short and clear: one topic per poll or quiz.
- Avoid overusing them: a few high-quality questions per week usually get more engagement.
1. As an animation post
- Go to the concerned channel, directly in your community, not in the back office (feed, routine, product-related).
- Create a post within this channel and click on Add a poll. You can now choose your question & answers!
2. As conditions for validating a mission
- When creating a mission, you can add a condition about answerring quiz and/or poll.
- Choose how many quizzes or polls the user has to answer to validate the mission.
3. In a contest
- When creating a contest, select Quiz or Poll for your contest type and fill in the required specific conditions.
- Go to the contest page directly in the community to post your quiz or poll questions.
Focus on Gamification and Contests
Polls and quizzes integrate with missions, badges and statuses to reward participation and correct answers. Gamification is a strong driver of community activity.
You can use two conditions in missions, badges and statuses:
- Voted on a poll: Triggered when a user votes on any poll, whatever the answer.
- Quiz correctly answered: Triggered when a user answers a quiz correctly.
These conditions can apply globally to all channels but also to a specific channel only (for example, an education channel or a contest channel).
Anti-cheating rules to prevent users from repeatedly changing answers to farm rewards.
- A user cannot delete a poll vote, but can edit it.
- Once the “participated in a poll” condition is validated for a specific poll, it cannot be validated again for the same poll.
You can create contests based on participation in polls or quizzes. This is a powerful way to combine insights, engagement and rewards.
To learn how to set up this type of contest, please consult this article. You can also check your poll/quiz contest performance thanks to this article.
- Keep the required number of polls/quizzes realistic (for example, 3-5) to avoid drop-off.
- Mix knowledge-based quizzes and opinion-based polls to keep the experience fun.
- Communicate clearly the rules in the contest description so members know what to do.
FAQ
No, it is not possible to export the detailed list of participants and their answers for polls or quizzes published in channels. If you need detailed response data, consider combining channel polls with more advanced survey tools from the Skeepers ecosystem.
No, polls do not include an “Other” option with a free-text field. All answer options must be predefined when you create the poll.
To collect open feedback without "Other" option, you can add an answer such as “None of the above” or “Other choice” and invite members to detail their answer in the comments. This way, you keep the poll simple while still capturing qualitative feedback in the discussion below the post.
A recommended approach is to use polls to quickly test a topic or get a first signal, then share a more complete survey for users who want to go deeper. This keeps engagement high in the community while still allowing advanced analysis in your survey tools.