Where and how to integrate Custom Pages in the community

Updated April 23, 2026 14:39

A Custom Page placed in the right spot and accessible on the community is an informative page with great value.

Before you start, make sure the Custom Page has already been created. If not, check out this article to learn how to do it.

Access the Custom Page URL

All integrations described in this article require the URL of the Custom Page you want to integrate. To do so:

In the back-office, go to Configuration > Custom pages
In the list, click the icon to copy the URL of the desired page

Integrate the page

Choose an integration location

Depending on the type of content hosted on the Custom Page, several locations are available. Here is a quick overview to guide you:

Content	Recommended location
Terms of Use, Privacy Policy, Community Guidelines	Bottom of the navigation menu
Contest rules	T&Cs section of a contest
Posting guidelines	Channel poster steps configuration
Occasionally featured page	Manual redirect homecard
FAQ, permanent reference page	Dedicated Custom Page channel

Available integrations

At the bottom of the navigation menu

Ideal for permanent content such as Terms of Use, Privacy Policy or Community Guidelines.

The link is visible at all times at the bottom of the community menu.

Go to Configuration > Channels
Scroll down to the Menu links section at the bottom
Click + Add a link
Enter the link name (e.g. Community Guidelines) and paste the Custom Page URL

In the T&Cs section of a contest

Adding contest rules directly in a contest is a good practice for member transparency, as well as from a legal standpoint.

In Animation > Contests, create a new contest or edit an existing one
In the T&Cs section, write a label (e.g. Contest rules)
Select the label and click the link button in the text editor
Paste the Custom Page URL
Choose the display mode: pop-up or redirect

In a channel's poster steps configuration

You can guide members by integrating a link to posting guidelines directly in the poster steps description.

In Configuration > Channels, click the icon to edit the desired channel
Scroll down to the Poster steps configuration section
As with contest T&Cs, write a label (e.g. View posting guidelines)
Select the label and click the link button in the text editor
Paste the Custom Page URL
Choose the display mode: pop-up or redirect

Via a redirect homecard

You can highlight a Custom Page directly on the homepage using a manual Homecard. This is useful to feature a page on a one-off or seasonal basis.

In Configuration > Home > Homecards, click + Add a card and choose Add a manual card
Set the homecard name and (optional) the banner image to display (213x66 px)
Enter the URL of the Custom Page the card will redirect members to
Once the setup looks good, click Create homecard

Via a dedicated channel

Creating a Custom Page channel gives it permanent visibility in the community navigation.

This is the recommended method for a FAQ or T&Cs that members need to access regularly.

In Configuration > Channels, click + Add a channel
Choose Custom Pages as the channel type
Select the Custom Page to link from the dropdown list
(Optional) Add a parent channel — it must be a Category Feed channel type
Enter the channel title, icon and subtitle
(Optional) Add a desktop and/or mobile banner image
Set the channel visibility: Visible, Hidden, Limited or Link, then click Create

It is also possible to link a Custom Page in a channel description, in the T&Cs pop-up of a contest, or wherever V-HTML is supported (fields that accept HTML tags). For this use case, ask the Brand Communities team whether it is possible in the specific location you have in mind.