Enhanced Search in your community

Enhanced Search helps you and your members find relevant content in your community faster, more accurately and more easily.

The search page is a core feature available in all communities. No prerequisites are needed to use it.

Search page overview

The search page allows searching across published community content:

  • Posts
  • Comments
  • Products, if a product catalog is imported (can also be searched by product ID)
  • Community members

The search applies only to these elements. It does not return results for missions, contests, events or product test campaigns.

Each community has a single search page, accessible from different entry points. In all cases, the search bar or icon redirects to the same search page. Members can access the search page from:

The explore section on the homepage

This section can be enabled or disabled from the "Home" section. 

Its position on the homepage can be customized, so it can be placed above or below other sections. Learn more about it by reading this article.
 

The mobile menu

The search page is accessible via the main menu on mobile devices. Tapping the search button opens it.
 

The desktop header icon

On desktop, the search page can also be accessed by clicking the search icon in the header. This provides quick access from anywhere on the platform.
 

Benefits of the Enhanced Search

The improved search experience helps users:

  • Find content faster: results appear instantly while typing, and are grouped in dynamic tabs.
  • Access more relevant results with a better understanding of their intent: enhanced search ignores "filler" words, special characters, verb conjugations, singular/plural, typos & misspellings.
  • Refine results: with filters by channel or date, and sorting by relevance, popularity or recency.
  • Discover similar content: only one result per publication is shown, reducing duplicates, and similar content is suggested when no exact match is found.

How it works

Step 1: Users types keywords

Members and visitors can search by keywords. The search is flexible, accepting keywords in any order.

When the user types keywords, results appear instantly with matching keywords highlighted in bold.

Step 2: Real-time suggestions

The search shows results in the correct tab dynamically. If no exact match is found, the "Did you mean" feature suggests alternative keywords.

Suggestions appear above the link to the FAQ or content creation options.

This helps users refine their search withour restarting, reduces frustration and speeds up content discovery.

Step 3: Filtering search results

Users can refine results using filters and sorting:

Filters
  • By channel (one metapost channel selectable at a time)
  • By date (start/end, editable or removable)

Sorting options
  • By relevance (defautl)
  • By recency
  • By popularity

Step 4: Users actions from search

Members can interact directly from search results:

  • Like, comment, reply, share, subscribe or report content
  • Clickable usernames, roles and product details allow easy navigation

Users can engage with content immediately without leaving the search page, improving community activity.

 

Was this article helpful?
0 out of 0 found this helpful