This type of channel provides a space for managing and hosting interactive activities, including surveys to collect member feedback and events for organizing online or on-site gatherings.
Survey Channel : A Survey Channel is used to display and manage surveys within the community. It allows one survey to be hosted at a time, with the integration of tools like Typeform to collect responses from members.
Event Channel : An Event Channel is dedicated to hosting and managing online or on-site events. It provides a link to the event on a video platform (such as Zoom or Teams) and gathers all event-related information in one place.
How does it look
Survey Channel
Event Channel
👉The banner size is mandatory, set at 640x200px. If the image doesn't meet these sizes, it will be cropped automatically.
Create your feed related channel
Channel configuration
- Log into your admin account
- Go to the "Config" tab, then channels on the top left of the page
- Click on add channel on the top right of the page
- Choose the channel type from the menu
- Add your Channel Name
- Add your channel icon if needed (16x16px in SVG format)
- Add the description of your channel (in the subtitle section)
- Add your channel banner for desktop & mobile (640x200px for desktop and 360x140px for mobile)
- Add the visibility of your channel
Advanced configuration
For more details on the configuration of these sections, please check this article
Your channel on your community
Your channels appear on the left banner of your community, you can organise them by categories in the back end so they can appear in the order you want
Members interractions on the channel
Here's what members can do on each type of channel:
Survey Channel : Members can participate by completing the survey, providing their responses and feedback. They might be able to view the survey questions and submit their answers.
Event Channel : Members can view event details, register or RSVP for the event, and access the event link to join online sessions. For on-site events, they may find information on location and schedule.
Contests on your channels
👉Contests cannot be associated with either a Survey or an Event channel
For more information on how to create and manage competitions, please check this article