Some missions require manual validation by an admin before they are considered completed. These are Screenshot/picture validated missions.
You can watch the video to discover everything step by step.
To be able to validate this type of mission, you must have the Validate missions permission.
What are Screenshot/picture validated Missions?
These are missions based on screenshot/picture uploads. Once submitted, the member must wait for an admin to validate that they have completed the mission.
On the missions page, this type of missions appear as follow:
Validating a mission
- In Configuration > Gamification > Validate action, select the mission you want to review in the list
- Click on Accept or Decline depending on whether the screenshot meets your expectations
If the condition has an end date, the mission is automatically archived at that date. It stays visible in Configuration > Gamification > Validate action and in the product test campaign's Verifiable Actions tab as long as at least one screenshot is still pending review.
Archived missions are clearly labeled to distinguish them from active missions. Once all screenshots have been validated or rejected, the archived mission disappears from the list automatically.
Members who submitted their screenshots within the valid time window still receive their points, even if the admin validates the mission later.
User notification
The member sees the status as "Validation pending":
The member gets notified that it has been declined:
In this case, the member can click on Edit to submit a new screenshot/picture until it’s validated by an admin: